Effective Date: January 1, 2020

 

Your privacyis important to Hyundai MnSoft, Inc. and its affiliate companies, includingHyundai Motor Company and Hyundai Motor America (“Hyundai” “we,” “us” or “our”),as is your trust in Hyundai’s products and services. We strive to protect yourprivacy, while providing opportunities to receive desired information regardingHyundai’s products, services, and offers that are relevant and useful to you.This Hyundai Motor America Privacy Policy (this ”Privacy Policy”)describes how we collect, use, and share your personal information, including,as applicable, your rights regarding access, deletion, opting-out, andcorrection of your personal information.

 

OVERVIEW

This table provides a summary of the personal information we collect and how we use it, which is further explained in our Privacy Policy below. While the actual information we collect and our use of such personal information varies depending upon the nature of our relationship and interactions, the table below provides a general overview of the categories of personal information we collect and the purposes for which we use such information.

Categories of personal information collected

Uses of personal information

Identifiers: such as a real name, alias, address, VIN, IP address and online identifiers, email address, account name, SSN, driver’s license number and other government identifiers, or other unique personal identifiers.

Providing our Services

Safety, recall and warranty

Analyzing and improving our Services

Personalizing content and experiences

Marketing and promotional purposes

In support of our general business operations

Securing and protecting our rights

Complying with legal obligations

Customer records: paper and electronic customer records containing personal information, such as name, signature, address, telephone number, education, current employment, employment history, SSN, driver’s license number, and other government identifiers, insurance policy number, financial account number and other financial or payment information and medical information.

Commercial information: including records of property, products or services purchased, obtained, or considered, vehicle ownership reports, or other purchasing or use histories.

Internet or other electronic network usage data: including, but not limited to, browsing history, clickstream data, search history, and information regarding interactions with an internet website, application, or advertisement, including access logs and other usage data related to your use of any company websites, applications or other online services.

Geolocation data: precise location information about a particular individual or device.

Audio, video and other electronic data: audio, electronic, visual, thermal, olfactory, or similar information such as, CCTV footage, photographs, and call recordings and other audio recording (e.g., recorded meetings).

Employment history: professional or employment-related information

Education information: education information that is not publicly available personally identifiable information as defined in the federal Family Educational Rights and Privacy Act.

Profiles and inferences: including inferences drawn from any of the information identified above to create a profile reflecting a resident’s preferences, characteristics, behavior or attitudes.

California residents. If you are a California resident, please be sure to review the section Additional Information for California Residents below for important information, as required by California privacy laws, about the categories of personal information we collect and disclose and your rights under California privacy laws.

 

Scope

This PrivacyPolicy applies to our collection, use and disclosure of personal informationrelated to (a) current and former US owner(s) of Hyundai vehicles, (b) users ofour websites (each a “Site”) and mobile applications (each as “App”)that link to or display this Privacy Policy, (c) users of our vehicletechnologies and services that we make available via the vehicles you own oroperate, and (d) subscribers to Hyundai Blue Link and other subscriptionservices ((b), (c), and (d) collectively the “Services”), (e)individuals that contact us, interact with us or express interest in ourvehicles or Services, and (f) our efforts to operate and expand our business.

 

Additional Privacy Notices.  We may also provide additional privacy notices forspecific services, such as the Hyundai Vehicle Technologies and ServicesPrivacy Notice,which applies to and provides additional information about our collection, useand disclosure of personal information related to our vehicle technologies andservices.  

 

Personal Information Personal information includes any informationthat identifies, relates to, describes, or is reasonably capable of beingassociated, or reasonably linked or linkable with a particular individual orhousehold. Personal information includes information that can identify you,such as contact information, vehicle ownership information, geolocation data,web tracking information, payment card information, and demographic data.

 

Not Covered by this Policy This Policy does not apply to jobapplicants and candidates who apply for employment with us, or to employees andnon-employee workers. It does not apply to the collection, use, and disclosureof personal information by independently owned and operated dealers orbusinesses.

 

UserConsent

Your use ofour Services is subject to the applicable terms of use, which may includeour Terms of Use and Connected Services Termsand Conditions (collectively, the “Terms”),including applicable limitations on liability and the resolution ofdisputes.  Our terms are incorporated by reference into this PrivacyPolicy.

 

Bydisclosing your personal information to us or using our Services, youunderstand and agree that Hyundai may collect, use and disclose your personalinformation in accordance with this Privacy Policy and the Terms. If requiredby applicable law, we will obtain your consent to our collection, use, transferand disclosure of your personal information. IF YOU DO NOT AGREE WITH ANY PARTOF THIS PRIVACY POLICY OR OUR TERMS, THEN PLEASE DO NOT USE THE SERVICES

 

Our Servicesare intended for use and access by U.S. residents only. Hyundai does notknowingly collect, process, access or intend to access the personal informationof persons residing outside of the U.S., including in Europe and China. If youdo not reside in the U.S., you should visit the Hyundai-affiliated website thatis applicable to your country or region.

 

PersonalInformation We Collect

We collectinformation about you directly from you, from third parties, and automaticallythrough your use of our Services or interactions with us. We may combine theinformation we collect from these various sources.

 

Sources of Personal Information. The personal information we collect variesdepending upon the circumstances. For example, we collect personal informationwhen you engage with Hyundai, its dealers, or its service providers directly,such as when buying a vehicle, registering for a service or creating an account,requesting information from us, making part or service requests; participatingin promotional activities, such as surveys, sweepstakes, contests, specialevents, blogs and chats; or when you contact us or otherwise voluntarilyprovide information to us.

Hyundai alsoautomatically collects usage data when you use Hyundai’s Services. This mayinclude data collected via cookies and web beacons; web analytics and logfiles; and vehicle, driver, and connected services usage data. Please see belowfor additional information regarding our collection of this type ofinformation. Some of our Services may capture and record geolocation andgeneral location data about your vehicle. If you visit a physical Hyundailocation, we may use CCTV and other security monitoring to secure our premises,which may lead to the collection of personal information about visitors to ourpremises.

In addition,Hyundai may also obtain information about you and your vehicle in a number ofother ways. For example, we may obtain information about you or your vehiclefrom vehicle sales records and other public sources, from Hyundai affiliatesand business partners such as satellite radio and roadside assistance programs,Hyundai dealers (which are all independently owned and operated), and othersources that provide us leads including lists of potential vehicle purchasersor current owners.

 

Categories of Personal Information. Certain privacy laws, such as the CCPA, require that we disclosethe categories of personal information that we may collect aboutindividuals.  While the actual information we collect varies dependingupon the circumstances, generally we may collect the following categories ofpersonal information:

 

  • Identifiers: such as a real name, alias, address, VIN, IP address and online identifiers, email address, account name, SSN, driver’s license number and other government identifiers, or other unique personal identifiers.  
  • Customer records: paper and electronic customer records containing personal information, such as name, signature, address, telephone number, education, current employment, employment history, SSN, driver’s license number, and other government identifiers, insurance policy number, financial account number and other financial or payment information and medical information.
  • Commercial information: including records of property, products or services purchased, obtained, or considered, vehicle ownership reports, or other purchasing or use histories.
  • Internet or other electronic network usage data: including, but not limited to, browsing history, clickstream data, search history, and information regarding a resident’s interaction with an internet website, application, or advertisement, including access logs and other usage data related to your use of any company websites, applications or other online services.
  • Geolocation data: precise location information about a particular individual or device.
  • Audio, video and other electronic data: audio, electronic, visual, thermal, olfactory, or similar information such as, CCTV footage, photographs, and call recordings and other audio recording (e.g., recorded meetings).
  • Employment history: professional or employment-related information.
  • Education information: education information that is not publicly available personally identifiable information as defined in the federal Family Educational Rights and Privacy Act.
  • Profiles and inferences: including inferences drawn from any of the information identified above to create a profile reflecting a resident’s preferences, characteristics, behavior or attitudes.

 

Use ofPersonal Information

Hyundai usesthe information collected above in a number of ways. And we may use yourinformation individually or combine it with other information to generateaggregate statistical information. The primary uses of your informationinclude:

  • Running our business and providing our Services: to provide and maintain our Services; to improve our Services; to authenticate users; to perform technical operations, such as updating software; to communicate with you about our Services, vehicles and other products and services; to respond to your requests; to administer Events that you participate in; to fulfill your orders and process your payments; to provide technical support; and for other customer service and support purposes.
  • Safety, recall and warranty: for safety, recall and warranty purposes, such as to send recall notices, process recall and warranty claims, and for other purposes related to vehicle safety.
  • Analyzing and improving our Services and offerings: to better understand how users access and use our vehicles, other products, and the Services; for research and analytical purposes, such as to evaluate and improve our Services and business operations; to develop new features, products, or services; and to otherwise improve our Services and user experiences.
  • Personalizing content and experiences: to tailor content we send or display on the Services in order to offer location customization and personalized help and instructions and to otherwise personalize your experiences; to reach you with more relevant ads and to measure ad campaigns.
  • Marketing and promotional purposes: to send you newsletters, offers or other information we think may interest you; to contact you about our products, services or information we think may interest you; to administer promotions and contests; and to promote other services we offer.
  • In support of our general business operations: where necessary to the administration of our general business, accounting, record keeping and legal functions, including to analyze operational and business results and risks, to collect outstanding amounts owed, and maintain business records.
  • Securing and protecting our rights: to protect our business operations, secure our network and information technology, assets and services; to prevent and detect fraud, unauthorized activities, access and other misconduct; where we believe necessary to investigate, prevent or take action regarding suspected violations of our Terms and other agreements with you, as well as fraud, illegal activities and other situations involving potential threats to the rights or safety of any person or third party.
  • Complying with legal requests and obligations: to comply with the law or legal proceedings. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators and law enforcement, including responding to national security or law enforcement disclosure requirements.

Anonymous and De-identified Information. We also may de-identify information andcreate anonymous and aggregated data sets and reports in order to assess,improve, and develop our business, products, and services; prepare benchmarkingreports; and for other research and analytics purposes.

 

Disclosureof Personal Information

We disclosepersonal information to provide and improve our Services; to reach you withmore relevant information and offers; to support recall, warranty and safetypurposes; to provide you with information about third party offers you may beinterested in; to honor your consent or authorization; and to achieve otherpurposes set out below:

  • Affiliates and Subsidiaries: Hyundai may share your personal information with Hyundai Motor Company, our parent company headquartered in South Korea. Hyundai may also share your personal information with our finance affiliate Hyundai Capital America, our R&D affiliate Hyundai America Technical Center, Inc., both located in the United States and affiliate Hyundai MnSoft, Inc.
  • Service providers and suppliers: We may disclose personal information to our vendors, service providers, suppliers, contractors or agents who use such data in order to perform functions on our behalf.
  • Marketing partners and third parties: Hyundai may share personal information, including information about users of Services or vehicle owner information, with third parties including our affiliates and subsidiaries, authorized dealers, and licensees. In addition, personal information may be used by our business partners, including marketing and promotional partners, to conduct joint marketing programs with Hyundai, show you advertisements about our products and services on third party sites, and to offer you other valuable products and services. We may share personal information, such as name, contact information and other data about your vehicles or interests, with our authorized dealers in your area so that they may contact you about your vehicle needs and purchase plans, or otherwise reach out to you for marketing purposes.
  • Programs: Hyundai may invite you to participate in promotional activities, such as surveys, sweepstakes, contests, special events, blogs and chats (“Programs”). These Programs are oftentimes co-marketed with an unaffiliated Hyundai business partner. If you participate in a Program, we may use personal information you provide. For example, we may send you email messages to invite you to join a contest. Your personal information may also be shared with our business partners and may also be used by our business partners if you indicate your interest in receiving communications directly from that company. If you elect to receive communications from our business partners, your information will be used by that company in accordance with its policies and this Privacy Policy will not apply to that company’s use of your information. Sometimes the rules, terms and conditions, or disclaimers that apply to a particular Program include information on how we may use the personal information that you provide to us through your participation in the Program. If there is a conflict between the rules, terms, and conditions that apply to a particular Program and this Privacy Policy, those applying to the particular Program will govern. Please review all of the information about a Program before you provide us (or our business partners) with any personal information.
  • Participating vendors: Some of our Services offer opportunities to make purchases online from special participating vendors. On Services with online purchase opportunities for products and merchandise, we may also give participating vendors the order information and authorization for the merchant bank. Any time you order from a participating vendor, that vendor will automatically have all the information related to the order. Participating vendors may use that information to advise you directly of other products and offerings that they provide.
  • Credit card companies and payment services: In some cases, we use third party payment and transaction services to facilitate your transactions and process your orders. In such cases, we will share your personal information and credit card information with third party payment services companies solely for the purpose of completing the transaction or processing your order.
  • Public postings:  You should be aware that if you voluntarily disclose information, personal or otherwise, online in any community area (whether through Hyundai’s websites or any other Service available online), that information can be collected and used by others. Accordingly, you should use caution when sharing any personal information or other sensitive information with others in any community area (whether through Hyundai’s websites or any other Service available online).
  • Business transfers: We may disclose and transfer personal information as part of any merger, acquisition, financing, sale of company assets or interests in the respective company, or in the case of insolvency, bankruptcy, or receivership, including during negotiations related to such business transfers.
  • Protecting rights and interests:  We may disclose your information to protect or defend the safety, rights, property, or security of Hyundai, third parties or the general public, including to protect the Services, to detect, prevent, or otherwise address fraud, security, technical issues, or other activity which we, in our sole discretion, consider to be, or to pose a risk of being, illegal, unethical, or legally actionable activity. We may also use personal information as evidence in litigation in which we are involved, and as necessary to enforce this Privacy Policy, our Terms of Use, and other applicable agreements with you.
  • Legal compliance and lawful requests: We may disclose your information to comply with applicable legal or regulatory obligations, including as part of a judicial proceeding, in response to a subpoena, warrant, court order, or other legal process, or to cooperate with investigations or lawful requests, whether formal or informal, from law enforcement or government entities.

Anonymized and Aggregated DataWe may share aggregate or de-identifiedinformation with third parties for research, marketing, analytics, and otherpurposes, provided such information does not reasonably identify you.

 

Categories of Personal Information Disclosed. Certain privacy laws, such as the CCPA,require that we tell you about the categories of personal information that wehave disclosed for a business purpose as well as the categories that we have“sold”. Please review the section Categories of Personal Information Collectedabove for further descriptions of each category of personal information.

 

  • Disclosed for a business purpose. In general, we may disclose the following categories of personal information for the business purposes described above:

Categories of personal information disclosed for our business purposes

Categories of third parties to whom this information was disclosed

Identifiers

Affiliates and subsidiaries; dealers; service providers and suppliers; marketing partners; digital advertising and analytics providers; payment services companies; and government entities.

Customer records

Affiliates and subsidiaries; dealers; service providers and suppliers; marketing partners; payment services companies; and government entities.

Commercial information

Affiliates and subsidiaries; dealers; service providers and suppliers; marketing partners; digital advertisingand analytics providers; payment services companies; and government entities.

Identifiable internet or other electronic network activity information

Affiliates and subsidiaries; service providers and suppliers; marketing partners; digital advertising and analytics providers; and government entities.

Geolocation data

Affiliates and subsidiaries; service providers and suppliers; and government entities

Audio, visual, and other electronic data

Affiliates and subsidiaries; service providers and suppliers; and government entities.

Employment history

Affiliates and subsidiaries; service providers and suppliers; and government entities.

Education information

Affiliates and subsidiaries; service providers and suppliers; and government entities.

Profiles and inferences

Affiliates and subsidiaries; service providers and suppliers; marketing partners; digital advertising and analytics providers; payment services companies; and government entities.

 

  • Disclosed with your consent. With your consent, we do disclose or make available certain personal information to third parties including dealers and other third party providers.
  • Sold. The CCPA defines a “sale” as disclosing or making available to a third party personal information in exchange for monetary or other valuable consideration. While we do not disclose personal information to third parties in exchange for direct monetary compensation from such third parties, we do disclose or make available personal information to third parties, in order to receive certain services or benefits from them pursuant to written agreement. Additionally, we allow third party tags to collect information such as browsing history on our Sites to improve and measure our ad campaigns, including: identifiers; customer records; commercial information; internet or other electronic network usage data; and profiles and inferences. The categories of information disclosed under this section, and third parties to whom the information was disclosed, is as follows.

Categories of personal information disclosed or made available

Categories of third parties to whom this information was disclosed or made available

Identifiers

Affiliates and subsidiaries; vendors; marketing partners; and digital advertising and analytics providers.

Customer records

Affiliates and subsidiaries; vendors; marketing partners; and digital advertising and analytics providers.

Commercial information

Affiliates and subsidiaries; vendors; marketing partners; and digital advertising and analytics providers.

Internet or other electronic network activity information

Affiliates and subsidiaries; vendors; marketing partners; and digital advertising and analytics providers.

Profiles and inferences

Affiliates and subsidiaries; vendors; marketing partners; and digital advertising and analytics providers.

 

Cookiesand Tracking

We and ourthird-party providers use cookies, clear GIFs/pixel tags, JavaScript, localstorage, log files, and other mechanisms to automatically collect and recordinformation about your browsing activities, and use of the Websites and otherServices. We may combine this data with other personal information we collectabout you. This data is used to understand how our Services are used, trackbugs and errors, provide and improve our Services, verify account credentials,allow logins, track sessions, prevent fraud, and protect our Services, as wellas for targeted marketing and advertising, to personalize content and foranalytics purposes. We provide additional information about tracking technologiesbelow. You can learn about how to register your preferences regarding certainuses of the technologies by reading the Cookies and Tracking Choices sectionbelow.


Cookies.  We may collect certaininformation regarding website activities through the use of HTTP cookies whichare small files stored on your web browser. Cookies enable us to track websiteusage so that we may better target the interests of our users and enhance theirexperience on our websites as well as to remember user preferences and optimizethe design of our websites. You can set your browser to refuse all cookies orto indicate when a cookie is being sent. However, some website features orservices may not function properly without cookies.

Web beacons.  Someof our web pages, commercial email messages and/or newsletters may containelectronic images known as web beacons, which are also called single-pixelGIFs. Web beacons collect information including a cookie number, time and dateof a page view and a description of the page on which the web beacon resides.Web beacons are a technique we may use to enhance and personalize the websitesand the products and services we offer, to provide product information andadvertisements that are more relevant to your interests, compile aggregated statisticsabout the usage of our websites, improve and personalize our advertising, andto track the number of users who have opened and acted upon our commercialemail messages.

Log files. We collectlog information to analyze trends, administer the Services, track users’movement around our Services and gather broad demographic information foraggregate use in improving the websites.

 

Do Not Track.  Our Sites do not support Do Not Track at thistime. Do Not Track (DNT) is a privacy preference that you can set in your webbrowser to indicate that you do not want certain information about your webpagevisits collected across websites when you have not interacted with that serviceon the page. For all the details, including how to turn on Do Not Track, visit donottrack.us.

 

Third-Party Analytics.  We may use third-party analytics companies,for example Google Analytics (see privacy policy and opt-out) to evaluate use of our Services. We usethese tools to help us understand use of, and to improve, our Services,performance, ad campaigns, and user experiences. These entities may use cookiesand other tracking technologies, such as web beacons or local storage objects(LSOs), to perform their services.

 

Interest-BasedAdvertising Onsome of our Services, we may work with third-party ad networks, analyticscompanies, measurement services and others (“third-party ad companies”) todisplay advertising on our vehicles and Services and to manage our advertisingon third-party sites, mobile apps and online services. We and these third-partyad companies may use cookies, pixels tags and other tools to collectinformation on our Services (and on third-party sites and services), such asbrowsing history, IP address, device ID, cookie and advertising IDs, and otheridentifiers, general location information and, with your consent, your device’sgeolocation information; we and these third-party ad companies use thisinformation to provide you more relevant ads and content and to evaluate the successof such ads and content.

Custom Audiences and Matching.  We may share certain hashed customerlist information (such as your email address) with third parties—such asFacebook and Google—so that we can better target ads and content to ourcustomers, and others with similar interests, within their services. Thesethird parties use the personal information we provide to help us target ads andto enforce their terms, but we do not permit them to use or share the data wesubmit with other third-party advertisers.

Cookies and Tracking Choices. If you would like to opt-out of thirdparty collection of information on our Sites via cookies and similar trackingtechnologies, you can Manage Preferences. This tool provides you withinformation about the third parties that collect information via cookies andsimilar technologies and allows you to opt out of such collection. You willneed to visit Manage Preferences on all of the browsers and devices youuse to access our websites. If you clear cookies on your browser, you will needto reset your preferences at Manage Preferences.

In addition, for more information or to opt out of third party advertisingcookies and tags, you may visit www.privacyrights.info/. You may also obtainmore information about targeted or “interest-based advertising” by visitingthe 
Network Advertising Initiative or the Digital Advertising Alliance. Opting out of participating ad networks doesnot opt you out of being served advertising. You may continue to receivegeneric or “contextual” ads on our Services. You may also continue to receivetargeted ads on other websites, from companies that do not participate in theabove programs.

 

YourRights and Choices

You mayaccess, delete and update certain of your personal information by accessing andadjusting your account settings, or by contacting us as specified below. Pleasenote that we may maintain copies of information that you have updated, modifiedor deleted, as permitted, in our business records and in the normal course ofour business operations.

 

Opting-Out of Certain Communications Hyundai offers you the opportunity toopt-out from marketing communications from Hyundai, and to opt out of certaindisclosures of personal information to third parties.

  • You may opt-out of marketing emails or manage your subscription preferences for emails from us at any time by using the unsubscribe mechanism within any marketing email we send to you. Even if you opt out, we may still send you non-commercial emails, such as registration confirmation, Vehicle updates, and responses to direct requests.
  • If you wish to opt-out or request that we cease sending you commercial or other information via phone or postal mail, you may opt out by submitting a request at our Contact Us page.
  • You may also opt out of our sharing of your personal information (including Covered Information) with third parties for marketing purpose by submitting a request at our Contact Us page.

Accessing and Updating Your InformationIf you register for an account, includingaccounts to access and use the Vehicle Technologies and Services, you canaccess and update certain information we have relating to your account withinyour account settings. For Blue Link services, this can be done on the MyAccount page of MyHyundai.com. Youmay also update or delete your contact information by submitting a request atour Contact Us page. Please note that we may maintain copies of informationthat you have updated, modified or deleted, as permitted, in our businessrecords and in the normal course of our business operations.

If you haveopted out of receiving future emails from us, we will implement your opt-outrequest within ten (10) business days of receiving the opt-out request. If youhave opted out of receiving future promotional materials by regular mail, wewill implement your opt-out request within a commercially reasonable time. Inthose instances, we will retain your information in a “do not promote” file inour database, and you will receive no further communications from us except asrequired by law.

 

California Residents. California residents have certain rights,under California privacy laws, regarding their personal information, which areset forth in the Additional Information for CaliforniaResidents sectionbelow.

 

TheSecurity of Your Information

We usesecurity policies, procedures, and tools which are designed to safeguard thepersonal information we collect. However, the security of informationtransmitted through the Internet can never be guaranteed regardless of thelevel of security. We are not responsible for any interception or interruptionof any communications through the Internet or for changes to or losses of data.Users of our Services are responsible for maintaining the security of anypassword, user ID or other form of authentication involved in obtaining accessto password protected or secure areas of any of our website. In order toprotect you and your data, we may suspend your use of any of the websites,without notice, pending an investigation, if any security issue arises. Accessto and use of password protected and/or secure areas of any of the websites arerestricted to authorized users only. Unauthorized access to such areas isprohibited and may lead to criminal prosecution or civil action.

ThirdParty Sites

We may offerlinks to or from our websites to other websites within the Hyundai family aswell as to websites, services, and resources operated by third parties. Weoffer links to third party websites so that you can conveniently visit ourvendors and advertisers or locate other content likely to be of interest toyou. We are not responsible for the privacy practices, content or policies ofwebsites operated by third parties and urge you to inquire about their privacyand information sharing practices before providing any persona information. Inthe event that you provide personal information to any third party website orservice, you understand that Hyundai is not responsible for such third parties’use or misuse of your personal information. You further acknowledge and agreethat Hyundai shall not be responsible or liable, directly or indirectly, forany damage or loss caused or alleged to be caused by or in connection with useof or reliance on any such content, goods or services available on or throughany such third party website, service, or resource.

 

Children’sPrivacy

We do notknowingly collect or maintain personal information from any person under theage of thirteen (13) as they are not of driving age. No parts of our productsor services are directed to or designed to attract anyone under the age ofthirteen (13).

 

Changesto this Privacy Policy

Hyundaireserves the right to change this Privacy Policy at any time. Hyundai will use,share, and disclose all personal and other user information in accordance withthe Privacy Policy in effect at the time the information is collected. We willpost any changes to this Privacy Policy on this page so check back frequentlyso that you are always aware of what information we collect, how we use it, andunder what circumstances we may disclose it. Continued interaction with usfollowing changes to these terms will mean that you accept the changes.

 

How toContact Us

Please visitour Contact Us page.

 

AdditionalInformation for California Residents

This sectionprovides information for California residents about their rights regardingtheir personal information, as required under California privacy laws,including the California Consumer Privacy Act (“CCPA”).

 

Notice at Collection. We are required to notify Californiaresidents, at or before the point of collection of their personal information,the categories of personal information collected and the purposes for whichsuch information is used.

Do Not Sell.  California residents have the right to opt-outof our sale of their personal information for all purposes, including directmarketing by third parties. Opt-out rights can be exercised by submitting a DoNot Sell request via our Personal Information Request portal. We do not sellpersonal information about residents who we know are younger than 16 years oldwithout opt-in consent. To opt-out of the sharing, including sales, of personalinformation with third parties that collect information from our Sites via cookiesor similar tracking technologies, you can Manage Preferences. You will need tovisit Manage Preferences on all of the browsers and devices you use to accessour websites. If you clear cookies on your browser, you will need to reset yourpreferences at Manage Preferences.

Verifiable Requests to Delete, and Requests toKnow. Subjectto certain exceptions, California residents have the right to make thefollowing requests:

  • Right of Deletion: California residents have the right to request deletion of their personal information that we have collected about them, subject to certain exemptions, and to have such personal information deleted, except where necessary for any of a list of exempt purposes.

  • Right to Know – Right to a Copy: California residents have the right to request a copy of the specific pieces of personal information that we have collected about them in the prior 12 months and to have this delivered, free of charge, either (a) by mail or (b) electronically in a portable and, to the extent technically feasible, readily useable format that allows the individual to transmit this information to another entity without hindrance.

  • Right to Know – Right to InformationCalifornia residents have the right to request that we provide them certain information about how we have handled their personal information in the prior 12 months, including the:
    • categories of personal information collected;
    • categories of sources of personal information;
    • business and/or commercial purposes for collecting and selling their personal information;
    • categories of third parties/with whom we have disclosed or shared their personal information;
    • categories of personal information that we have disclosed or shared with a third party for a business purpose;
    • categories of personal information collected; and
    • categories of third parties to whom the residents’ personal information has been sold and the specific categories of personal information sold to each category of third party.

Submitting Requests.  You may submit requests to us at our PersonalInformation Request portal. In addition, you may make certain requests to us bycontacting as at: (800) 633-5151 (toll free). If you choose to submit a requestvia our portal, you will be able to track the status of your request.

Please notethat we may require additional information from you in order to honor yourrequest, including your name, email address, phone number, and mailing address.If you provide this information via our portal, we will send you an email ortext message to verify the information is correct.

If you aresubmitting a request through an authorized agent, the authorized agent mustconfirm their relationship with you. We may also request that any authorizedagents verify their identity, including by providing information aboutthemselves, such as their name, email, phone number, and address. We may reachout to you directly to confirm that you have provided the agent with yourpermission to submit the request on your behalf.

There may becircumstances where we will not be able to honor your request. For example, ifyou request deletion, we may need to retain certain personal information tocomply with our legal obligations or other permitted purposes. However, we willonly use personal information provided in a verifiable consumer request toverify your identity or authority to make the request.

Discrimination and Incentives. TheCCPA prohibits discrimination against those who exercise their rights under theCCPA and imposes requirements on any financial incentives offered to Californiaresidents related to their Personal Information. A business may offer financialincentives for the collection, sale or deletion of California residents’personal information, provided it is not unjust, unreasonable, coercive or usurious,and is made available in compliance with applicable transparency, informedconsent, and opt-out requirements. California residents have the right to benotified of any financial incentives offers and their material terms, the rightto opt-out of such incentives at any time, and may not be included in suchincentives without their prior informed opt-in consent.

 

Shine the Light.  You may exercise your rights underCalifornia’s \Shine the Light law (Civil Code Section 1798.83) by utilizing theDo Not Sell My Personal Information request on the CCPA portal.