Error occurred while downloading/decompressing the files.
If you see this message saying ‘Error occurred while downloading/decompressing the files’, along with the error codes below while you use Navigation Updater, the error takes place when a file download is blocked by network firewalls or security programs.
Please fix the problem by referring to the solution below and if you continue to experience the same issue, please contact our website Q&A.
□ How to fix a problem with error codes
Turn off Windows 10/11 Firewall
Type [Firewall] in the search box of the Windows button in the lower-left corner of the monitor
Click [Windows Defender Firewall]
Click [Allow an App or Feature through Windows Defender Firewall] in the upper-left corner of the page
Click [Change Settings]
Click [Allow another app] in the bottom-right corner of the page
Click [Browse] in the bottom-right corner of the page
Open [Navigation Updater.exe] via the newly installed Navigation Updater path then add
▷ In the case of Win10 64bit, the typical installation path for Navigation Updater can be found in [My PC > Local Disk(C:) > Program Files(x86) > Navigation Updater > package]
Stop the real-time protection feature of a security program or exclude the Navigation Updater from being monitored.
▷ As the specified setting for a vaccine program may differ from one another, please ask the respective manufacturer for detailed instructions.
